Terms of Service

By using KORELIA (koreliatrip.com), you agree to these terms. KORELIA is operated by J&K Corporation Co., Ltd. (주식회사 제이앤케이코퍼레이션), a Korean company registered in Seoul.

1. About KORELIA

KORELIA is a Seoul-based concierge that coordinates K-Beauty, wellness, and skin clinic visits for international travelers. Our operating company holds (or is registering) the following Korean licenses:

• General Travel Business License — registration no. 2026-000004
• Medical Tourism Facilitator License — registration no. A-2026-08-01-06966
• Mail-Order Sales — filing in progress

2. What we do

• Coordinate reservations at partner massage studios, salons, spas, and beauty service providers in Seoul (non-medical).
• Coordinate consultation appointments at skin clinics on your behalf (medical).
• Provide translation and on-site interpretation support during your visit (Korean ↔ English / 繁體中文 / 日本語).
• Offer general travel concierge advice during your stay (local information, restaurant recommendations).
• Collect a non-refundable Reservation Service Fee for our coordination work.

3. What we do NOT do

• We do not diagnose, prescribe, or perform medical procedures.
• We do not guarantee specific treatment outcomes.
• We do not collect payment for medical treatments. Skin clinic consultations through KORELIA are free; any treatment fees are paid directly to the clinic.
• We do not provide medical or legal advice.

4. Booking process

Non-medical bookings (K-beauty Shop services). You select a service and a slot on koreliatrip.com, pay a ₩10,000 Reservation Service Fee (non-refundable), and the treatment fee is paid directly to the shop on the day of visit. We confirm the reservation with the shop and contact you via LINE / WhatsApp / Email.

Skin clinic consultations. You contact us via LINE / WhatsApp / Email. We coordinate a consultation appointment with a partner clinic at no cost. Any treatment, if you choose to proceed, is booked and paid directly between you and the clinic.

5. Your responsibilities

• Provide accurate contact and reservation information.
• Inform us of any allergies, medical conditions, or special needs before your visit.
• Arrive on time, or notify us in advance for cancellation or rescheduling.
• Pay any service or treatment fees directly at the shop / clinic.
• Follow the shop / clinic's aftercare guidance.

6. Our responsibilities

• Coordinate bookings based on your stated preferences.
• Provide accurate shop / clinic information to the best of our ability.
• Maintain confidentiality of your personal information (see the Privacy Policy).
• Honour the Refund Policy for the Reservation Service Fee.
• Respond to inquiries within 1 business day during operating hours (Mon–Sat, 09:00–22:00 KST).

7. Disclaimers

• Service and treatment results vary by individual and are not guaranteed.
• KORELIA is not liable for medical outcomes, side effects, or post-treatment complications — these are the responsibility of the treating clinic.
• Translation services are provided in good faith, but the final understanding of clinical advice is between you and the clinic.
• We are not liable for force majeure events (natural disasters, pandemics, government restrictions, etc.).

8. Limitation of liability

To the maximum extent allowed by Korean law, KORELIA's total liability for non-medical bookings is limited to the amount of the Reservation Service Fee you have paid for that booking.

9. Intellectual property

All content on koreliatrip.com (text, images, design) is owned by KORELIA / J&K Corporation Co., Ltd. and protected by copyright. Do not reproduce without permission.

10. Governing law and jurisdiction

These terms are governed by the laws of the Republic of Korea. Any disputes are subject to the jurisdiction of Seoul Central District Court, except where Korean consumer protection law gives the consumer the right to file in their place of residence.

11. Changes to terms

We may update these terms. The latest version is always posted on this page, with the "Last updated" date above. Continued use of our service after changes constitutes acceptance.